About This Program
The Comprehensive Medical Assistant Program consists of 488 clock hours. This certificate-level program is full-time. An externship of 160 hours is required to complete the program. The Comprehensive Medical Assistant program provides students with advanced knowledge in both administrative and clinical aspects of medical assisting. Students that complete this program will have the opportunity to sit for five national certifications with the National Health Career Association and the American Red Cross. Medical Assistants are vital members of the healthcare team and work to administer medications, assist with minor procedures, obtain laboratory specimens, perform electrocardiograms, provide patient education, perform phlebotomy procedures, prep rooms, and prepare patients for examinations while helping manage medical supply inventory. This program offers students’ knowledge of administrative tasks, including scheduling patients, medical coding, and billing procedures, gaining pre-certifications, and electronic medical records, advanced medical terminology. The program also provides students with the skills needed to provide direct patient care by taking medical histories, charting vitals, CPR, first aid, and assisting in examinations and procedures. In some cases, medical assistants may perform more advanced tasks under the supervision of a physician, which may include cleaning and dressing wounds, removing sutures, catheterizations, as well as medical imaging.
Upon the successful completion of this program, students will have a/an:
- Working knowledge of medical terminology
- Effective patient interview and medical history writing techniques
- Understanding of basic systems-based anatomy and physiology
- Incorporated knowledge of basic science into medical comprehension
- Understanding of the cardiovascular system and blood components
- Integrated knowledge of cardiovascular concepts in relation to EKG interpretation
- Effective collection of and recording of vital signs
- Knowledge of and use of clinical safety
- Understanding and correct skills in venipuncture and another specimen collection
- Understanding and correct skills in Point of Care testing and specimen handling
- Understanding of medical ethics and relevant laws
- Awareness of appropriate professional behavior and understanding of office-work in clinical environments
- Integrated understanding of microbiology and infection in relation to immunizations and treatment
- Working knowledge of pharmacology and safe medication administration
- Knowledge of and effective skills in wound care, including suture and staple removal
- Sufficient knowledge of medical facilities to care for and prepare rooms and equipment
- Wound care
- Patient communication for patient interview or patient education
- Handling of medical records
- EHR skills needed to master administrative, clinical, and billing/coding tasks.
- Perform basic computer skills
- Keyboard practice
- Patient communication
- Maintaining and updating patient records if required
- Ordering supplies and keeping a track of the medical equipment and supplies
- Cleaning biohazardous spills and disposing of biohazard waste
- Outline the typical responsibilities of a medical office assistant, describe the personal and professional ethics required for success in this profession and explain how medical office assistants are impacted by HIPAA and other healthcare-related regulations.
- Describe how a medical front office is typically managed, focusing on administrative processes and procedures.
- Explain the procedures to follow to create and maintain accurate medical documentation, especially with regards to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation.
- Demonstrate knowledge of medical insurance by outlining typical claims-processing procedures and explaining the difference between government and commercial health insurance plans.
- Using standard medical terminology, explain the structures and functions of the human body, including the senses and body systems.
- Identify and describe the medical office assistant’s role in standard patient interactions in the medical office, including in-office diagnostic tests and procedures, specimen sampling, medication administration, and the preparation of patients for examination.
- Describe universal precautions and explain how to maintain a safe environment in the medical office, even during emergency situations.
- Basic life support cardiopulmonary resuscitation training and certification with the American Red Cross
- Blood Borne Pathogen training certification with the American Red Cross
- Have an opportunity to sit for registry as a Medical Administrative Assistant (CMAA), Certified Clinical Medical Assistant (CCMA), and Electronic Health Records Specialist (CHERS) certification with the National Health Career Association (NHA).